Frequently Asked Questions
All applications can be completed online. A current State-issued Driver’s License, photo ID, passport, visa, or permanent resident card is required to complete the application. Once the application is submitted, you will receive an email from Snappt, an income verification company. Your ID, as well as proof of income (a month of your most recent paystubs and your two most recent bank statements) must be uploaded and processed through Snappt to be approved. If you have any additional proof of income other than paystubs or bank statements, please call the rental office to be assisted. We process all applications through Screening Works. All applications are given final approval within 72 hours.
We have partnered with a company named Pet Screening. This digital service will help our community to ensure that everyone will be responsible, not only for their animal’s well-being, but accountable for their behavior when living and playing among all our residents.
If you are a prospective resident, you will be asked to complete a profile when you apply, even if you do not have a pet.
Pet Screening has three profile types for applicants to choose from:
1. Household Pet ($30 fee to screen Pet)
2. Assistance Animal (No charge for those with service or emotional support animals)
3. No-Pet/Animal (for those who don’t own any pets or assistance animals, also no charge)
Pet Screening is required as a part of the application process. If you have applied or plan on applying, you MUST create your profile with Pet Screening. This is a requirement even if you do not have a pet.
Yes. Your total income must be at least 3 times the portion of the rent you are responsible for. If you do not meet the minimum income requirement, you have the option of applying with a non-residential leaseholder. For more information, contact the leasing office.
Your Screening Works Approval or Denial results from a mathematical analysis of information found in your consumer credit report, application, and previous rental history. To better understand the scoring criteria, contact the rental office.
The application fee is $50 an applicant. The fee is non-refundable given the fact that it covers the cost of processing your application.
A $250 Holding deposit is due upon completion of the application. The fee reserves the apartment for you while the application is processed. The $250 holding deposit is applied toward your total move-in costs, which includes the one-time amenity fee. If your application is not approved, the Holding deposit will be refunded. If the application is cancelled for any reason, then all fees are nonrefundable.
The Security Deposit is $1,000 for approvals and 2x Rent for Conditional Approvals. Additionally, we offer a program called Sure Deposit. This program offers a cheaper alternative to the security deposit to lessen the financial burden of moving. Please contact your rental office for more details.
Yes! We are pet friendly. We currently accept a maximum of 2 cats or 2 dogs or 1 cat and 1 dog with the exception of the following breeds: Pit-bulls, Rottweilers, Chows, Akitas, American Staffordshire, Shar-Pei, Bull Terriers or any aggressive breed. A signed pet addendum is required at the time of move-in. A $400 nonrefundable pet fee, per pet, is required at the time of move-in, along with a $40 monthly pet rent per pet. Emotional Support and Service Animals are exempt from all pet fees with verifiable documentation.
We have partnered with a company named Pet Screening. This digital service will help our community to ensure that everyone will be responsible, not only for their animal’s well-being, but accountable for their behavior when living and playing among all our residents.
If you are a prospective resident, you will be asked to complete a profile when you apply, even if you do not have a pet.
Pet Screening has three profile types for applicants to choose from:
1. Household Pet ($30 fee to screen Pet)
2. Assistance Animal (No charge for those with service or emotional support animals)
3. No-Pet/Animal (for those who don’t own any pets or assistance animals, also no charge)
Pet Screening is required as a part of the application process. If you have applied or plan on applying, you MUST create your profile with Pet Screening. This is a requirement even if you do not have a pet.
Yes! Additional storage is available for $45-$60 per month depending on the size of the storage unit.
The resident is responsible for all utilities.
No, all residents are automatically enrolled in our Damage Waiver Program, for just $15 a month, which relieves them from the landlord liability insurance requirement. There is also the option to add additional coverage if desired.
There is open parking, and the first car is $60/month. Additional cars are $75/month per car. Reserved parking spots are available for $125/month.
Occupancy is governed by state, city, and local ordinances. In the absence of more stringent guidelines, the following occupancy standards apply.
|
Home Size |
Max Occupants Over 18 Months Old |
Max Total Occupants |
|
One Bedroom |
Two (2) Persons |
Three (3) Persons |
|
Two Bedrooms |
Four (4) Persons |
Five (5) Persons |
|
Three Bedrooms |
Six (6) Persons |
Seven (7) Persons |
Please visit the floor plans page of our website and select "get notified". As soon as that apartment is available, you will receive an email notification.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
My husband and I were searching for an apartment for our son who is in active duty on assign outside the continental US and is soon to return. We had just visited one place we found online and was discouraged by what we saw. The Lord directed us to stop at Contempo Nova by chance. We just saw the building as we were driving by. As we entered the leasing office without an appointment, we were greeted by the welcoming office staff and graciously offered assistance.
- Sarah Haley on Google
We just recently moved to our new home. We love it so far. I enjoyed the facilities, the area and our apartment . Lisa took care about my application and she answered all my questions. Thanks
- Milagros C on Google
Been here for 3 1/2 years now with the previous management and the current. Overall, the staff are very friendly and easy to work with. If you're willing to have a dialogue and build a relationship with the people you live with, you'll be great! This place managed to transfer owners mid-pandemic and did well as you could imagine. There were hiccups with the massive package deliveries we all had. So they installed a larger mailroom locker and a system to cover the challenges.
- Rich N on Google
I have nothing but good things to say about this place. The price and features are way too good to pass up. It is the little things like the trash pickup service and underground parking garage that really set this complex apart from any others in the area.
- Verified Resident on ApartmentRatings
My granddaughter says its a hotel. And shes right, we are treated with respect, our privacy is respected, and the staff is so nice.
- Verified Renter on Apartments.com
We’ve been residents for a little over a year. Everyone has made us truly feel at home. The entire staff has been understanding, patient, kind and accommodating to our family including our children with disabilities. Leasing office is genuine, caring and attentive. Everyone is professional and friendly. Maintenance requests are done in a timely manner. Amenities include multiple fitness centers and swimming pools. Access controlled building, garage, and a package concierge room to receive and st
- Verified Renter on Apartments.com
The team at Contempo Nova are very compassionate about the residents. I personally have never had any issues with the team or complex. Great place to live!
- John M on Google
Thank you for all the hospitality, events, and troubleshooting. I've lived here for 5 years because you all have made this place feel like home. So thank you for all that you do.
- Ashley F
I have to give Stevie a 5 star review! She has been so helpful during our move in and transfer process. We have been living at this property for a year now and we decided to move into a bigger unit. She made the transfer process so smooth and really cares about the tenants here.
- Maya D on Google
The two maintenance guys Abraham and Abdul were very friendly efficient and helpful! Thank you
- Texas 2000 on Google
I had a great experience having Serenity as my leasing agent when I toured the property. She was very informative, chill, and friendly throughout the entire process. I asked lots of questions, and she answered them all with patience and clarity. Her knowledge and genuine demeanor made the experience enjoyable and stress-free. I highly recommend working with Serenity if you're considering Contempo NoVA
- Kez on Google
Serenity is the best! Her hospitality was so great! She is the reason we decided to move to this property! Thank you for your service and being so helpful with this transition! Wishing you all the best! You are a rock star ?? Sincerely, Jade
- Jade on Google
I wanted to just say between all the small issues I ran into while at contempo. The leading office staff, more specifically, Serenity and Lisa have always went above and beyond expectations to help me with my issues. You guys are awesome :)
- Christian on Google
I plan to relocate to Alexandria, VA from California and saw the google photos of this property and scheduled a tour with Britni. She was so informative and super friendly during my tour! Thank you for showing me the premises and all the amenities it has to offer! I will definitely be considering this!
- Lucero R on Google
I really appreciate the leasing office staff. Glenn has helped me on so many occasions. He watches out for packages that are left outside by bringing them in and placing them in the secured lockers. The others in the office like Stevie and maintenance are wonderful too. So kind and understanding. I’ve been treated really well by all the staff. Lisa and Mai are fun and approachable.
- Laurie T on Google
Drove by Contempo Nova and decided to stop in to see an apartment. The community was very nice - offers convenience with the Starbucks and it's location to the Van Dorn metro. I would definitely recommend setting up a tour with them.
- A Kash on Google
Been a resident here for a little over three years and after year one decided to transfer to a larger apartment. Having lived in northern VA all my life, I can proudly say, this is my favorite home among all my residencies. Throughout my time here, I've consistently encounter nothing but pleasant and professional experiences with Lisa, Mai, and the leasing team. It's always a treat when community events are hosted, where I'm able to connect with my neighbors.
- Anthony S on Google
I lived there for more than 3 years, great place to live, great location, didn't have a single problem with my neighbors, very friendly staff, Lisa from the leasing office is the best, very communicative, always took care of the situations I brought to her attention. I'm going to miss living here.
- Jesus B on Google
Britni was able to assist me with finding a home in less than a week. She was extremely responsive and kept me updated with all information that was needed to continue to expedite the moving process.
- Michael M on Google
Britni and Lisa were super helpful in the transition to my apartment. They were helpful in checking in and making sure all of the pertinent business matters were addressed. They come highly recommended!
- Warner A on Google
Abdul Kamara, Provided Amazing Service for Me Today,,,, He’s been in my unit many times,,,,, Always very Professional & Provides Great Service!
- Tony G on Google
The team at Contempo Nova are very compassionate about the residents. I personally have never had any issues with the team or complex. Great place to live!
- John M on Google
Really great building. Love living here. Building is kept really clean and metro is less than a miles, Starbucks is just in the corner if you are coffee addict like me, also the apartment is in a convenient location.The staff is super friendly and has been so helpful,always present and ready to answer any questions you have .(especially Lisa and Britni!). BRITNI was my leasing agent from the start she is so helpful always has a smile on her face and gone above and beyond to help me.
- Messi G on Google
I been living here for a couple of years. So, the shuttle to metro on weekdays is great and maintenance like Mohammad is very quick even on simple things as replacing light bulbs. The place is close to restaurants and groceries when needed. There is a bus stop for DASH and Fairfax. Britni, Lisa, Stevie, Mya and all the leasing agents are also great.
- Ramon T on Google
I have been living at Contempo NOVA for more than a year now and I love this community! It is quiet and feels safe, I haven’t had any issues so far. The one thing I like is how fast they take care of service request. Mr Abdul and his partner are always very friendly and efficient with their work especially when it is something that could potentially affect the quality of living!
- Josselyne M on Google
Awesome experience. Apartment nice and clean. Very helpful staff. Leasing consultant Tierra Smith very professional and courtesy very thankful and appreciative of her.
- Eric T on Google
Serenity was so helpful thank you this is a great place
- Seifeddine R on Google
Toured this facility for the first time today and had a wonderful experience with Serenity! Hoping to be able to call this place home and I’m grateful to have had Serenity show me around and give me a great experience with the neighborhood and facility amenities. She answered all my questions and made me feel at home!
- Benita M on Google
This review is based off of my experience touring the property (I am not a resident). I am currently looking for a new apartment and I booked a tour with Contempo NOVA at the recommendation of a friend who recently moved there and is really liking it. The process of booking a tour was easy and the staff in the leasing office were helpful. Serenity was awesome and gave a great overview of the property. I felt that I had a solid understanding of the apartment/floor plan options available.
- Carleigh P on Google
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